The “OECD Watch NCP Indicators” evaluate NCPs on 40 organisational, procedural and performance criteria that are either required or allowed by the OECD Procedural Guidance for NCPs. The indicators are intended to improve the effectiveness of individual NCPs and the NCP system as a whole.

OECD Watch has assessed each NCP according to a set of 40 key performance indicators on organisation, communication, and complaint handling procedure. Each indicator is either required of NCPs by the Guidelines or permitted by the Guidelines’ broad framing. Whether an indicator is required or permitted is indicated in the indicator itself. The indicators represent priorities of civil society, not necessarily of the OECD or NCPs. The indicators are not intended to score or rank the NCPs, but rather to provide objective information on NCP organization and functioning that is important to civil society.

Methods used to develop and populate the indicators

During 2017-2019, OECD Watch developed this set of 40 key performance indicators through consultation with OECD Watch members, union partners, the OECD secretariat, and NCPs. In 2019, OECD Watch used the indicators to assess each NCP with data drawn from individual NCPs’ websites, their peer reviews and 2018 and 2019 annual reports to the OECD secretariat, and the OECD Watch case database. Material used for each assessment is shown under the “Source” item in each indicator.

In 2019, NCPs were given two opportunities to view and correct their assessment and provide other comments. OECD Watch adopted many corrections and edits suggested by NCPs. NCPs were also given the opportunity to provide a public comment for any indicator (shown under the “NCP comment” item in each indicator).

Thirty-nine of 48 NCPs participated in the comment periods. Over one-quarter of NCPs who responded made changes to their rules of procedures or communications during the comment period; approximately one-third of all 48 NCPs expressed interest in making additional reforms in the future. NCPs are encouraged to inform OECD Watch when any changes are made, and OECD Watch is committed to updating the web pages in a timely manner in order to provide the most accurate up-to-date information possible.

The source material assessed currently draws from the years 2018 and 2019. OECD Watch will update information on a rolling basis if new information is provided by NCPs or stakeholders, and will update all indicators once each year. OECD Watch may also modify the indicators themselves based on the needs of civil society and in consultation with the OECD and NCPs.

Purpose of the NCP Indicators

The OECD Watch NCP Indicators have a three-fold purpose:

  1. To improve the effectiveness of individual NCPs and the NCP system as a whole in achieving the NCP’s core mandate: to ensure the implementation of the OECD Guidelines by companies operating in or from their jurisdiction.
  2. To hold governments accountable to their binding commitment to set up an effective NCP
  3. To improve the predictability of both individual NCPs and the NCP system as a whole by providing civil society and other stakeholders with objective information about NCPs’ organisational composition and performance. Predictability of the NCP system as a whole requires functional equivalence within the NCP system. Standardising information collected and provided about the various NCPs will facilitate identification of areas in which functional equivalence does or does not exist, and awareness amongst NCPs of what approaches peers are taking to meet the expectations of the Procedural Guidance and/or advance the OECD Guidelines