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Guide Complaint Procedure

The Organisation for Economic Co-operation and Development’s (OECD) “Guidelines for Multinational Enterprises” (Guidelines) embody what OECD governments have agreed are the basic components of responsible corporate conduct. They cover a range of issues such as labour and human rights, the environment, bribery and corruption and information disclosure. Though voluntary for companies, governments2 that have endorsed the Guidelines are essentially conveying that they expect multinational companies to follow these principles and standards of good conduct in their operations worldwide. In 2000, as part of the most recent revision of the Guidelines, a new complaint procedure was agreed. Non-governmental organisations (NGOs) are now able to submit a “specific instance” or a “complaint” about alleged breaches of the Guidelines to a government’s “National Contact Point” (NCP). Before the revision in 2000, only trade unions could submit complaints. As of March 2006, the Trade Union Advisory Committee to the OECD (TUAC) has recorded 63 trade union complaints. As of June 2006, about 50 complaints have been filed by NGOs.
Authors C. Roberts - Freeman
S. Lillywhite
Type Toolkits/Guides
Date June 2006
Theme Guidelines and regulation
Responsible organisation OECD Watch

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