Home Indicators Case-handling procedures
Complaint Procedures / , ,

Case-handling procedures

NCP website shows case-handling procedures for complaint handling in national language(s) and English.

35
/51
NCPs
required
The indicator is expected by the OECD Implementation Procedures C and language on accessibility in the Core Criteria
NCP Argentina
Yes
NCP Australia
Yes
NCP Austria
Yes
NCP Belgium
Yes
NCP Brazil
Yes
NCP Bulgaria
Yes
NCP Canada
Yes
NCP Chile
Yes
NCP Colombia
Partial
NCP Costa Rica
No
NCP Croatia
Yes
NCP Czech Republic
Yes
NCP Denmark
No
NCP Egypt
No
NCP Estonia
Yes
NCP Finland
Partial
NCP France
Partial
NCP Germany
Yes
NCP Greece
No
NCP Hungary
Yes
NCP Iceland
No
NCP Ireland
Yes
NCP Israel
Yes
NCP Italy
Yes
NCP Japan
Yes
NCP Jordan
No
NCP Kazakhstan
Yes
NCP Korea
Yes
NCP Latvia
Yes
NCP Lithuania
Yes
NCP Luxembourg
Yes
NCP Mexico
Partial
NCP Morocco
Yes
NCP New Zealand
Yes
NCP Norway
Yes
NCP Peru
Yes
NCP Poland
Yes
NCP Portugal
Yes
NCP Romania
No
NCP Slovak Republic
Partial
NCP Slovenia
Yes
NCP Spain
Partial
NCP Sweden
Yes
NCP Switzerland
Yes
NCP The Netherlands
Yes
NCP Tunisia
No
NCP Turkey
Yes
NCP Ukraine
No
NCP United Kingdom
Yes
NCP United States of America
Yes
NCP Uruguay
Partial