The OECD Watch NCP Evaluations project seeks to encourage improvements at individual NCPs and within the NCP system as a whole.
OECD Watch has assessed each NCP according to a set of 40 key performance indicators on organisation, communication, and complaint handling procedure. Each indicator is either required of NCPs by the OECD Guidelines’ Procedural Guidance or permitted by the Procedural Guidance’s broad framing. Whether an indicator is required or permitted is indicated in the indicator itself. The indicators represent priorities of civil society, not necessarily of the OECD or NCPs. The indicators are not intended to score or rank the NCPs, but rather to provide objective information on NCP organization and functioning that is important to civil society.
Methods used to develop and populate the indicators
During 2017-2020, OECD Watch developed this set of 40 key performance indicators through consultation with OECD Watch members, union partners, the OECD secretariat, and NCPs. In 2019, OECD Watch used the indicators to assess each NCP with data drawn from individual NCPs’ websites, their peer reviews and 2018 and 2019 annual reports to the OECD secretariat, and the OECD Watch case database. Material OECD Watch used to make each assessment is shown under the “Source” item in each indicator.
In 2019 and 2020, NCPs were given three opportunities to view and correct their individual evaluation and provide other comments. OECD Watch adopted many corrections and edits suggested by NCPs. NCPs were also given the opportunity to provide a public comment for any indicator (shown under the “NCP comment” item in each indicator). Thirty-nine of 48 NCPs participated in the comment periods.
Moving forward, NCPs are encouraged to inform OECD Watch when any changes are made, and OECD Watch is committed to updating the web pages in a timely manner in order to provide the most accurate up-to-date information possible. OECD Watch may also modify the indicators themselves based on the needs of civil society and in consultation with the OECD and NCPs.