Date filed
27 October 2016
Countries of harm
Current status
No resolution


Privacy violation of sexual assault victim

Relevant OECD Guidelines


In February 2018, the Australian NCP formally accepted the matter and offered the parties its good offices. Separate meetings were held with each party to discuss the matter. A facilitated joint discussion was originally agreed too, but did not go ahead as Mercer PR later withdrew its agreement to participate. Mercer PR claimed that they were not previously aware of the OECD Guidelines and did not intend to cause any harm.

The Australian NCP published its decision on 9 July 2019. The National Justice Project felt the NCP’s statement found in favour of Najma. Although Mercer PR is a very small enterprise, the Australian NCP stressed the importance for it of meeting standards the Government expects from all Australian enterprises operating overseas, including the standards set out in the OECD Guidelines. The Australian NCP encouraged Mercer PR to issue Najma a formal apology. The Australian NCP also recommended that Mercer PR’s executive undertake human rights training and incorporate the OECD Guidelines into Mercer PR’s internal operational polices and decision-making processes.

Although the complainant requested compensation for Najma, the Australian NCP asserted that, as a non-judicial mechanism, its role does not extend to making specific recommendations about financial damages.

The Australian NCP stated that it would follow up these recommendations in six months.

More details

Affected people
Date rejected / concluded
9 July 2019


  • statement
    9 July 2019

    Australian NCP issues final statement

    NCP Australia
  • accept
    1 February 2018

    Australian NCP completes initial assessment accepting complaint

    NCP Australia
  • initial assessment
    27 October 2016

    Complaint filed to Australian NCP

    National Justice Project