Home Complaints database Oxfam and Confédération des Syndicats Nationaux (CSN) vs. Amazon
Complaint

Oxfam and Confédération des Syndicats Nationaux (CSN) vs. Amazon

Amazon suppressing unionization efforts in Québec warehouses

Date filed
24 November 2025
Keywords
Countries of harm
Current status
Filed
Sector
NCP

Allegations

On November 24th 2025, Oxfam and CSN filed a specific instance against Amazon at the Canadian NCP. The complaint concerns activities of Amazon in Quebec, Canada related to its warehouses.

The complainants allege that Amazon is suppressing unionization efforts in Québec through intimidation tactics, anti-union messaging, and interference that violated workers’ rights under the OECD Guidelines. After the first Amazon union in Canada was certified, the company abruptly shut down all its Québec warehouses and terminated thousands of workers – actions the submitting parties view as retaliatory and intended to undermine collective bargaining and deter unionization.

The complainants are seeking mediation from the NCP to:

  • Reinstate the terminated workers across all seven facilities;
  • Reinstate relationships with terminated delivery service partners and their driver associates;
  • Compensation, including:
    • 1 year of salary plus 1 month of salary per year of service for each laid off worker;
    • Full compensation for loss of salary and benefits; and
    • Moral and exemplary damages.
  • Guarantee that it will respect workers’ human rights to unionize, collectively bargain, and otherwise exercise their labor rights protected Chapter IV of the OECD Guidelines in the DXT4 facility, the YUL2 facility, across Quebec, and beyond;
  • Commit to conduct HRDD in order to satisfy its human rights responsibilities towards workers as outlined in Chapter V of the Guidelines.

Relevant OECD Guidelines

More details

Defendant
Company in violation
Complainants
Affected people

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